The Urgency For Good Leadership

Leadership“There is no tomorrow to remember if we don’t do something today, and to live most fully today, we must do that which is of greatest importance. Let us not procrastinate those things which matter most.” This message from Thomas S. Monson is eloquently said, yet it is advice that has been received over and over from leadership figures for years. The concept has been a said a million different ways, and yet it has taken me years to fully comprehend the deep significance in my leadership and personal success.

There are a lot of businesses still struggling in this economy. There are still a lot of good people without jobs and a lot of good people struggling personally and financially. There are people working long hours for little pay and struggling to make ends meet.

With that said, there is something that really breaks my heart and cuts me to the core. It boggles my mind and I struggle to comprehend the reasoning. I can only come to a conclusion that people are emotionally broke. The problem I am referring to is the unwillingness to become greater today, for a better tomorrow. I talk with a lot of business owners and employees of businesses that know things are not peachy. Yet what are they doing to improve their ability. Do they read books, to overcome their weaknesses and find answers to their problems? Do they read blogs of experts that teach tidbits of clues on a million topics of self-improvement? Do they make goals and plans and actually stick to those plans?

It breaks my heart that I can see the capacity of individuals, that they cannot see in themselves. So instead of a book, instead of a blog, instead of goals, instead of asking for help, instead of preparing for the future…….they “do their job,” go home, and “veg.”

The world needs good leadership, our nation needs leaders, our businesses need leaders. Leaders and managers that have a hunger and thirst for knowledge, improvement, and execution. These are the people that will get ahead, these are the people that will understand, these are the people that will have a brighter future – because, “There is no tomorrow to remember if we don’t do something today”

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So, now that you’ve read this article, how are you going to use this information to create urgency and preparation for a better tomorrow?

Please take a moment and share your ideas in the comments section below, share this with your social media friends, and subscribe to receive A Slice of Leadership notices, and occasional leadership advice, articles, tips and freebies.
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Achieving Success with Personal Leadership

Personal LeadershipThe world is full of recipes for success, but many times we forget that success comes from within ourselves with work that we do. I would even claim that success is mainly about attitude. When you have the right attitude, you focus on the right things, obstacles are there to overcome, you feel better and work more efficiently. I am sure you know what happens if you have a bad attitude: nothing seems to work at that time. Here are some questions for you to ask to become more successful through your own attitude towards other people and life. Even though you may not have answers to every one of them, thinking about these matters will already take you towards your personal success.

Am I sure that those I love, feel loved by me? 

Love is the all-healing force of the world. Too many couples go days, weeks or even months without showing each other their love. Everyone wants to be loved, but even more everyone wants to love.  Any bad day will become better when you love someone so that it shows. And do not limit your love just to your spouse; tell your parents, best friends or to any other people that you love them and see the difference in your personal success!

Do I feel grateful every day for having whatever I have or get today?

Every day when I go to bed I thank for at least three things. It really lifts up your spirit to be grateful for what you have or you got that day. And do not limit it only that; thank for what you are going to get also! You can be brave and thank beforehand for what you are going to get. Try it out for one week and see how it changes your thinking. When you face hard times, it is much easier when you are thankful for other things that you already have. And if those hard times will not kill you, they will make you stronger and that is something to be grateful! Thanking beforehand for what you will get will set your mind towards getting that thing.

Have I done my best to avoid unkind acts and words?

Think only positive. There is nothing to gain by revenge, doing bad acts, saying bad things or even thinking bad things about anything. You are what you think, so if you think well, you are good. And people judge you by what you do, so if you do unkind acts, people think you are bad. So, do yourself a favor and avoid all bad acts, words and thoughts. That will promote your personal success by being the person, who everyone wants to hang around with.

What can I do today to make the world better place?

All of us can do something to make this world better place for everyone, every day. What have you done or what are you going to do today? As you well know: what goes around comes around.

Have I helped anyone less fortunate?

You can read this, so for sure you are doing better than many other people in this world (many of them cannot read, do not have Internet, etc.) so what can you do to help less fortunate people? Giving is the start of receiving process…

Have I done and reviewed my personal success plan?

Better tomorrow is earned today. So, have you done and reviewed a good, sound personal success plan for better future? You have very limited time in your life, so you better use it wisely. Have you written personal mission statement? Have you set goals for this and next year? Have you identified your roles in your life? And did you write all that down and review it regularly so that you stay on the track?

What worthwhile I have yet to accomplish?

What is your dream? Are you working towards it? Did you know that only difference between a dream and a goal is that are you working towards it? What is out there something that you really want to accomplish? Have you done a road-map and are you walking along it? Many dreams can come true if you just work persistently towards it.

What wonderful memories do I have?

If you want to dwell in past, you should then dwell only in good memories. Get rid of bad memories by writing them down, learning whatever you can from them and then forgetting them. Enjoy the feeling of good memories and make bad memories tools for learning and getting over them. Only good memories are of value to you (bad memories have value in teachings, not in memories itself).

Does my integrity hold as well in public as in privacy?

Are you living a double life? If yes, then quit it. The reason is that if you live your life by any other rules than by your internal ones, you will have conflicts and loose energy in thinking what should you do in each situation. Establish yourself ground rules that you can live by in every situation. And review those rule, if needed. Deny those activities that do not suit your integrity and go full with the ones that are in inner peace with you.

Each of these questions are big ones and you can easily find many books to help you on your journey. Only thing you need to bear in mind is what you really want to achieve and keep on working towards it and one day you will succeed for sure!

Connect with Janne Ohtonen: Blog | Twitter | LinkedIn | Facebook

Leadership Lessons from The Story of Tom Rutledge

LeadershipTom Rutledge is a somewhat hidden hero in the story of Charles Lindbergh’s historic non-stop flight of the Spirit of St. Louis across the Atlantic Ocean in 1927.  Tom Rutledge worked at Wright Aeronautical as an engine builder, starting in 1926. The story goes that when Tom first heard that he was assigned the task of building the engine for Charles Lindbergh he asked to be reassigned because he did not want to build an engine for someone he didn’t know.

His request was denied, and though disappointed, he proceeded to build the engine, despite his displeasure. What impressed me with his story is that he did not just quickly rush through and put it together. Instead he took as much care in the work of building the engine, that he would – had he been building it for someone he knew. His integrity and careful attention to detail produced an engine that resulted in one of the most famous airplane journey’s of all time. There is a valuable leadership lesson in this story.

The Great Leadership Lesson from Tom Rutledge

As I pondered this, I thought about how often as successful leaders, managers, or employees we find ourselves with tasks that cause us much displeasure. Do we just trudge through the unpleasant task and do a “good enough” job, or do we put forth the effort and attitude needed to make sure the task is worthy to be called our best work. Tom Rutledge taught we should perform at out best no matter what the task and no matter our oppinion of the importance of the task.

Leadership Takeaway’s From Tom Rutledge

When faced with unpleasant tasks I suggest the following ideas:

  1. If this were the last thing you were to do in this life, would you want to be remembered for doing it well or doing it poorly.
  2. Imagine a person that you highly respect, someone that you wish you were like, and imagine how they would approach the task.
  3. Make a list of all the good reasons why need to do this project well, in other words, focus on the positive.
  4. Think about the benefit that will result from you doing a good job.

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So, now that you’ve read this article, how are you going to use this information to bring greater value to your unpleasent tasks and leadership situations? What other strategies do you have for dealing with unpleasant tasks?

Please take a moment and share your ideas in the comments section below, share this with your social media friends, and subscribe to receive A Slice of Leadership notices, and occasional leadership advice, articles, tips and freebies.
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The Leadership / Parenting Analogy

LeadershipI recently heard a poem, that while amazingly simplistic, held a very powerful message about parenthood. But later, when I found the text of the poem online and read it, I was amazed at the how the same message could ring true to leadership and management. I am fascinated at the intricacy of leadership and the lessons that can be pulled from all walks of life, including as in this case, parenthood.

The poem below is called “Children Learn What They Live” by Dorothy Law Nolte, PH.D. As you read this replace the word children, with employees, and see how closely leadership parrallels to parenthood.

If children live with criticism, they learn to condemn.
If children live with hostility, they learn to fight.
If children live with fear, they learn to be apprehensive.
If children live with pity, they learn to feel sorry for themselves.
If children live with ridicule, they learn to feel shy.
If children live with jealousy, they learn to feel envy.
If children live with shame, they learn to feel guilty.
If children live with encouragement, they learn confidence.
If children live with tolerance, they learn patience.
If children live with praise, they learn appreciation.
If children live with acceptance, they learn to love.
If children live with approval, they learn to like themselves.
If children live with recognition, they learn it is good to have a goal.
If children live with sharing, they learn generosity.
If children live with honesty, they learn truthfulness.
If children live with fairness, they learn justice.
If children live with kindness and consideration, they learn respect.
If children live with security, they learn to have faith in themselves and in those about them.
If children live with friendliness, they learn the world is a nice place in which to live.

Comparing Leadership to Parenting

I know all these attributes do not necessarily align with employment traits. But I sure would rather manage and lead the employees that were raised by parents that taught the positive attributes, than the negative ones. Additionally, if your leadership style follows the practices of the negative traits in this poem, it is scary to see what kind of employee you might be developing.

Other Good Leadership Reading

You might also read “How To Be A Horrible Leader – 50 Bad Leadership Traits“, which would be a good read after reading this post.

One of my favorite books on parenting is called Parenting Kids: To Become the People Employers Really Want and… America Desperately Needs! by Charles Fay Ph.D.

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So, now that you’ve read this article, how are you going to use this information to bring greater leadership to your or your organization? Or perhaps greater parenthood to your family?

Please take a moment and share your ideas in the comments section below, share this with your social media friends, and subscribe to receive A Slice of Leadership notices, as well as occasional leadership advice, articles, tips and freebies.
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The Ultimate Personal Success Plan

Success PlanThe blogosphere is currently flooded with information on goal setting and New Year’s resolutions, but lets be honest, goal setting is not enough to be successful…you need a plan. At the beginning of 2011 I wrote about my 2011 Personal Success Plan.  I had a many wins and some losses in my 2011 goals, but overall, I am a better person and I achieved a lot more because of my plan. This year I have made a number of changes to help guarantee a successful 2012. The changes are not just aesthetic, but in how I manage my success, execute on the goals, keep motivation, track progress, and hold myself accountable.

Ben Stein beautifully said, “The indispensable first step to getting the things you want out of life is this:  Decide what you want.” This image to the left serves as the basis for stating what you, “want out of life”, or more specifically, what you want out of the year.  I value this document because it serves as a singular focal point to all I want to accomplish in the year (Read on to receive a template for yourself). Each of the parts are important to the success of the whole. I suggest you open up the image in another window to lok at as you read.

The Success Plan

The first part of the success plan is this success plan document. This is a Microsoft Word document that holds everything that is important for defining my goals. I will not use this document for tracking, but for defining and planning. Tracking comes later. Here are the parts of this “defining” document:

1. Annual Vision

I debated on what to call this section, but ultimately decided it was almost like a mini BHAG (Big Hairy Audacious Goal). It was not a definite goal, because goals ultimately define what your overall success looks like.  It is a statement that is meant to define what I will become and what I will look like when I complete all my goals. It serves as the inspiration to WHY I’m doing this and WHAT I will become when I am successful. It is written as if it already happened, setting the mental image and motivation for the hard-work ahead.  My vision statement for 2012 is “2012 was a launching-point for a better future and a better me. I have set positive habits for the future that will make me a better father, a better husband, and a better friend. I have strengthened my professional reputation as an innovative, solid, and proven leader and I have become more spiritually in-tune and financially stable.”

2. Mission Statement

Developing a personal mission statement takes some time, but once you have it, it will serve as a guide for all your actions. I feel it is important to state this on the personal success plan because it is my “code of conduct” and guides me as I execute and as I come to problems throughout the year. Leaving this out leaves a big hole in the plan. My personal mission statement is, “I will not accept status quo and as such will seek after that which is efficient and effective in all areas my life, but never at the expense of my relationships.  I will focus on that which is important versus that which is critical.  I will be teachable and will strive to always learn new things that will help me reach my full-potential.  I will act with Integrity at all times and will treat others as they would like to be treated.  I will look for the good in all I experience, and remember all the blessings that I have been given.” Take the time to develop your own, it will be well worth it.

3. Values (Areas of Focus)

My values are actually listed in 2 places, for 2 different reasons. In my mission statement I actually list values that are important to me. You do not have to do this, but you can. These values are more guiding to my life. Right above my mission statement I list the values that I will be focusing on in 2012. These could be called my areas of focus. My focus’ for 2012 are: Relationships, Spirituality, Intellectual Stimulation, Financial Success, Physical Wellness, Professional Growth, Giving Back, & Renewal. These help me to categorize my lower-level goals into groups that are easier to track and help me to see how everything fits together. The image is meant to remind me that everything contributes to the whole of who I am and who I want to become.

4. Lead Measures (Goals)

Lead measures are something I talk about in detail in my book. But basically they are smaller goals that predict the success of a higher goal. In my case, the higher goal is my annual vision. The beauty of a lead measure is that, assuming you set the right lead measures, when you complete them, you will have accomplished your goal. My lead measures are organized according to my areas of focus. They are all written as if I was in the future looking back. They are positive and stated what I have accomplished, not what I want to accomplish. Kind of the same thing but a mental difference.

5. Vision Board

Below my lead measures is a small vision board with images that remind me why I am doing these goals. I did not change this over last year, because my focus areas are the same. I know a lot of people put a crazy amount of effort into this part alone, but for me it is a mental reminder of the what is important in this plan.

6. The Reward (The Clincher)

This is probably the biggest change to the plan this year. One of the problems I saw with this plan was motivation. The thrill of achievement sometimes just isn’t enough, even for those like myself that are motivated by achievement. So the reward concept was brought in. It took me a while to come-up with a reward that would be motivational enough to keep me going, but a trip to Europe or Asia is what did it for me. There was one other problem with the reward. You see the vision accomplishment could be subjective. I don’t necessarily have to complete ALL my lead measures to accomplish my annual vision. So I am going to have to prove myself to a board of 4 people. I am going to have to keep records and track my progress. My “board” will consist of a financial expert, a business expert, a relationship expert and one other wild-card.  Only a unanimous decision will result in the reward. This is a kind of kick-in-the-rear, motivation also. I have to be a success in others’ eyes, not just my own.

Some Important Steps in Creating Your Success Plan

1. Take time to make sure the goals are right for you and what you want to accomplish. It took me over a month to nail down all my goals.

2. Talk to others about your goals. I have a personal performance partner that spent loads of time questioning me and helping me to narrow and define my goals better. The best thing I did was have a meeting with my wife to talk to her about my goals and get her feedback. Some of my goals changed because of that meeting and she is now vested in my success and we worked out some details to the execution that I had not thought of. Depending on who your goals touch, will determine who you should talk to.

3. Push yourself. I told a friend the other day that I felt like a very small person about to climb a very big mountain.  I am scared of my goals. Once that fear came on, I knew I had pushed my goals far enough to make me a much better person. I know they are all achievable as well. If you are not scared of your goals, you are probably not reaching far enough, and therefore you are limiting your capacity to grow.

Execution & Tracking of your Success Plan

I spent a lot of time setting up the processes to make sure that nothing will prevent me from hitting the ground running when I start. I am using a service at http://www.sendrecurring.com/ to schedule emails and text message reminders to myself and to my wife for certain things we need to remind ourselves to do. Until everything becomes a habit and second nature I want to be bugged about it.

The next and most important thing is I let my personal performance partner or accountability partner know about my goals. He will push me, make sure I am on track and not let me waiver. I will be sending reports to him on a weekly basis and we talk on a weekly basis via phone on the goals.  We also email each other on a daily basis regarding important weekly and daily goals or things we are struggling with. I am doing the same for him. This type of relationship is really important to the success of a plan that pushes your comfort level.

Success PlanThe last thing I needed was a system of tracking and measuring my progress. Everyone has to do what is best for them on this.  Some people like to track things on paper, not me. I am in front of the computer most of the time, I prefer typing and I like charts and graphs and percentages and other hard data to look at. I thought about using Excel, but it was going to be too much of a pain. I use Outlook all the time, and while I will be using it for task management and calendaring, it is not good for managing goals and running reports. I ultimately settled on a software program called Goal Enforcer (http://www.goalenforcer.com/).

Goal Enforcer is a mind map based program that’s sole purpose is Goal Management. There are a couple reasons why I chose it. First is because it allowed me a quicker method of inputting (or really importing from excel) my goals. When all my goals are broken down into daily tasks and weekly tasks and unit based tasks I had 3,448 tasks for the year just involving my success plan.  That does not include other things I do. Using excel I was able to knock all the goals into a spreadsheet in a couple hours and import that into Goal Enforcer.

Success PlanGoal Enforcer  integrates with Outlook tasks and beautifully setup all my tasks for the entire year on the appropriate days. It also imports from Outlook, so I can complete my tasks in Outlook and it will update Goal Enforcer.  It also allows me to email a report from within and save it to a remote location, which is good for me as I travel a lot.

Because I have some sub-goals that are daily, resulting in 366 circles under a task, I will not be using the mind-map very much. Instead I will be using the tree view. The tree view allows me to quickly click tasks that are done, update the percentage, if it is that type of goal, and easily add notes or logs to the task. I will be using this daily and weekly in my planning sessions. I can also attach files or website links to a task if I am using another type of log or agenda for something. It is reasonably priced and you can get a free demo and purchase it from http://www.goalenforcer.com/.

Another thing to prevent barriers was I systematized and created processes and checklists for various tasks such as my daily planning agenda, my weekly planning agenda and my social media strategy.

This was a long post and a lot to take in, but I believe there is not anything more important to do for your success, than to develop your own 2012 Personal Success Plan.  I would love to hear your thoughts in the comment section.

If you would like a blank 2012 Success Plan to work your own plan, subscribe the the Slice of Leadership list on the top-right side of this page. I am happy to provide my Daily Planning Agenda, Weekly Planning Agenda, and Social Media /Personal Branding Checklist for those that would like a copy. Just subscribe and request it in the comments below.

I hope that everyone has the most successful year in 2012 that they have ever had.

Four Principles to Successful Operational Leadership

Operational Leadership

This picture to the left here, while not a real highway infrastructure, is a good representation of how operations are often run in an organization and how it can feel to run the operations of complicated business that offers multiple products and services.

I have worked with over 50 business owners and colleagues over the last couple years on the topic of operations and operational leadership, in addition to running the operations of multiple companies. This has been primarily within the IT industry. It is so easy to get caught-up in the sales or growth of the business that operational leadership can fall by the wayside. Yet it is often the operations of a company that can cause and prevent the “fires” and headaches that leave many leaders in confusion and panic. Operations brings many aspects of a business into play, which is can be the source of the confusion. Aspects such as delivery and implementation, project management, cost reductions, efficiency, customer service, on-boarding, team building and others are, many times, at an opposing spectrum to the organizations objectives.

Success in operational leadership, whether it is data-center operations, service delivery operations, restaurant operations; or just about any operational capacity, comes down to four main components: People, Processes, Policies, and Systems. People, Process and Systems is nothing new.  Many books have been written on it, many companies like Toyota and others, model their company’s management after it.  It can and is applied to many industries and leadership situations.  I added “Policies” to this list, although many people group it with “Processes” I think it has a place of its own and I will explain why. I am going to touch on each of these operational leadership principles, briefly and hopefully provide some insight or at least a refresher for those that might be familiar with these concepts.

Four Principles to Successful Operational Leadership:

1. People in Operational Leadership

While technology might be in part taking over our lives and jobs, people are still at the heart of running an organization. It can be tough for leaders to focus on this though.  People are just so different and managing them and especially motivating them can bring even the best leader to tears.  I can’t even begin to touch upon the infinite number of problems to watch out for nor the infinite number of solutions to those problems.   What I want you to recognize is that it is very hard to have a great company, without great people.   As a leader, no matter what your specialty is, “people” is where you need to focus the majority of your time.  Learn about them, know them, understand what makes them tick, help them and serve them.  They can cause you the greatest pain or the greatest joy and success.

2. Processes in Operational Leadership

We need directions to put together toys for our children, why is it that many business owners do not take the time to write “directions” for their employees? You want to gain more time and spend less time “fighting fires”, write processes.   In working with business owners and employees, I have been amazed at the mass inability of people to write set processes. If you have to explain something to someone more than once, then it probably needs to be written down.  Want to be able to empower your employees with greater ability to get things done without coming to you, write processes. A process can be as simple as a checklist or  as complicated as an ITIL compliant flowchart.  Even if you area 1-man shop, you can start writing processes.  You cannot have scalability and exponential growth without a solid foundation of processes.

3. Policies in Operational Leadership

Processes generally apply to the “how” of getting things done.  You want something done a certain way, then write a process.  Policies though are the more official high-level things that one can or cannot do. You want your employees to dress a certain way to work, that is a policy.  You want them to be consistent with email signatures, that is a policy.  Many leaders are so busy that “policy” ends up being verbal instruction that comes from the leader or colleagues.  More in the form of warnings and often not correct.  It can be grudgingly boring to write policies and one should consult a professional when dealing with the legal aspects of some policies.  I think that in great companies, people know what they are supposed to do, how they are supposed to do it and they know what they are not supposed to do.  Don’t wait until you have problems, to start writing policies.

4. Systems in Operational Leadership

Unfortunetly I think many people start with systems because it is “more fun”. Depending on what the business is, it may very well be the first thing to focus on.  We live in such a wonderful world of technology and innovation.  There is software and tools to do just about anything for you. Find those systems, whether it be software or technology.  And most important, when you get those systems, learn ,them, train others on them and use 100% of them.

I recognize that this is a very high-level list of success principles for operational leadership success.   Thousands of books have been written on all the granular details that go into these four principles. I hope that as a leader, you will take a step back, look at your priorities and and take the necessary steps to fill in the gaps of what you might be missing.

New Beginnings and Big News!

Sometimes life can throw you for a curve.  I think it is those moments in life that can either bring anxiety and dread; or they can bring clarity and direction.  Recently the company I was employed at, was acquired by a slightly larger company.  There were some great people at this company.  The CEO struck me as one that really understands the precepts of leadership. The project manager and service manager that reported to me were awesome people.  There were many others, but ultimately I realized, with great clarity, that it was time to move on. 

I had made my decision many months earlier, even before the acquisition, but life and work dragged me kicking and screaming back to my firefighting reality. My resume and resignation were prepared a month before I resigned and I had some potential options that I was considering, although nothing was firm.  When it finally came down to it, I knew that if I wanted to accomplish my career goals, I needed to move on.

When I resigned and returned home after meeting with our CEO, who I reported to; my wife looked at me and said “Wow, you look less stressed then I have seen you in a long time.” The truth was I felt happy and not stressed at all. Although maybe I should have felt anxious, I was and continue to feel happy and positive about the future

I have reflected on this for the past couple weeks. Why did I wait so long?  I had several colleagues reach out to me after they heard my news and say things like, “I am not surprised”, or “I expected this a while ago.”  People always say stuff like that, but the truth is in my heart the decision was made long before, and my actions supported the decision. 

So I move on… Despite the problems that exist in our world, there are great opportunities all around us.  As leaders, it is important, both within our companies and our lives that we seize those opportunities and act on them.  If we wait, they may just slip away. Who knows if I missed out on any opportunities while I stuck around. But I know that bigger and better things are coming.

So I am a few days from being officially unemployed. That sounds so weird.  I prefer to call it a vacation. 🙂 At the present time I am entertaining 3 offers that are all pretty dang good.  I have also been appointed to a handful of Board of Advisors and I am excited and positive for the future. 

(Side Note – If you know of other great opportunites, let me know.)

Oh Yeah………….my big news.  Well in July of 2010, I started writing a book.  It is called Revitalize – Getting Things Done Through Aligned Execution.  I am uber-excited about it.  I recently began sending the book out to some advanced reviewers.  I was completely floored when I started getting the reviews back from people. I actually had to double back with a few people and say,  “Please do not do me any favors, but umm…is this the truth?” I will share some of the reviews in another post soon.  It took a lot of work and determination and I am hoping it will be published later this year.  I will keep all my blog followers apprised of the “happenings” with it.

For those of you sitting in a leadership position that you may find  unfulfilling, just know that the world is full of opportunities. Sacrifice is often necessary and work is not always fun, but don’t sit-around and think you are stuck in work or life.  Take a stand, be decisive, and as my friend Kris Cavanaugh says, “Become CEO of your life.”

Imagine Leadership

Nitin Nohria and Amanda Pepper of Harvard Business School’s Leadership Initiative collaborated with XPLANE to create this video in order to generate a discussion of the value and importance of leadership to address some of societys most pressing problems.

“It is my desire to inspire people of all ages and social demographics to think about leadership on a broad level, contemplate what it means to them and what individual impact they can have when it comes to leading,” says Nohria.

Resilience – Part 2

I had not planned on posting any more on this topic, but I had such a huge response to the Leadership Resilience post.  Then a good twitter friend, Tanmay Vora @tnvora, sent me this video below, I had to share it.  I can’t think of a greater example of resilience then Nick , @nickvujicic, http://www.lifewithoutlimbs.org.  Watch the video below and think about what lessons you can learn from him on resilience in your own personal life and in your leadership life.

I’d love to hear your comments and thoughts below.

What a 2-Legged Dog Taught Me About Leadership Resilience

Several years ago I was in Argentina on a mission for my church.  On one particular day I walked down a dirt road in a small town called General Castex, located in the Las Pampas region of Argentina.  I spotted an animal at the end of this street, but could not figure out what it was.  It was walking on 2 legs, but did not appear to be a 2 legged animal.  As I got closer to the animal, I stopped and gazed in disbelief.  It was a dog, but no ordinary dog.  This dog had lost the use of both its hind legs in some kind of accident, but strangely enough, it was not immobile.  It actually had learned to walk on its front 2 legs.  When it walked, it would bring the back-end of its body high in the air and walk on its front legs.  It could go up and down steps and across the not so even terrain of a small Argentine street.

I snapped a picture (which I can’t seem to find) and knew that there were a hundred lessons to be learned from that animal.  But the primary one ……is resilience.  Resilience is the power or ability to return to the original form, position, etc., after being bent, compressed, or stretched.

I have often felt bent, broken, compressed and stretched as a leader.  I am not aware of too many leaders who have not.  Particularly at the level of start-ups and small business, the stress and problems can be too much for some to bear.  I know of hundreds of small business owners that struggle in one form or another.  Their lives are tough, they sleep little, they work a lot, their families suffer, and sometimes they wonder if it is really worth it all.

I have been there many times, and while I would like to say that those things are behind me, I know that my trials are most likely preparing me for something more difficult.  Only time will tell.   

I can’t say I have all the answers, but I’d like to share a few thoughts I have on how to foster resilience in your own life.

  1. Cling to Your Spiritual Side – If you are religious, cling to that.  If your “religion” is to get out in nature, do it.  In tough times I think we need to feel the hope that there is something, someone, or some force out there that can assist us.  It helps us to feel peace and to gain perspective.  Sometimes in the whole scheme of things, our trials really are insignificant.  The peace and perspective that is gained from spiritual renewal can help us logically think through problems and bounce back bigger and better.
  2. Learn – Reading and learning about others who have struggled, and learning ways that I can improve myself have been one of the most rewarding effects in my life.  It has also helped me find out-of-the-box answers, and better perspectives for many of my problems.  Sometimes I am the problem and I need to learn how to better myself, sometimes it is an operational or communication issue.  If you notice a weakness that you or your organizations has, don’t wait, buy a book, take a class, and start gleaning knowledge from others that will prepare you for life’s “bends”.
  3. Ask For Help – Entrepreneurs and leaders tend to have a built in pride gene that is hard to turn off.  I think it is just as important to accept help, as it is to help others.  Asking and accepting help, requires humility.  There are so many professionals out there that are more than willing to share their insight and offer assistance in many ways.  Get out there and ask for help, the worst thing that someone can say is “No”. 
  4. Manage Yourself – Manage your time, manage your energy, and manage your communication.  It is easy to get into bad habits when one is going through a hard time.  This could be bad eating habits, bad sleeping habits, bad time management, focusing on things that are not important, and poor or short communication to those who are central to your success.  You probably need every resource you can muster.  Don’t waste it by falling into common stress traps, which will work against you in bouncing back.
  5. Focus But Keep Proper Perspective – Stay focused on the problem.  Few problems go away by ignoring them.  It may require a lot of work that you do not enjoy, but things will not get any easier if you can’t bounce back, so you have to focus on the problem and not deviate.  But while you are focusing, keep proper perspective on other important things in your life.  If you work really hard to bounce back or solve a big problem, but in that time you completely ignore your family, or ignored an important part of your business or an important customer, then all you have done is fixed one problem and caused another.  You are not any better off.  Communicate with others about your problems and explain what your plan is.  Focusing does not mean you have to ignore everything else.
  6. Persist – I can’t imagine how how many times that dog must have fallen before it was able to balance itself and walk on 2 legs.  If it had just given up after a few falls it would probably have been dead.  Keep getting up!  Sometimes answers come in the final hour of struggle.
  7. Know When To Call It Quits – This may seem to counter the post, but we are talking about leadership resilience.  Sometimes you need to know that the effort to fix a problem isn’t worth it.  Maybe it will require too much money or too much time, whatever it is, you need to know when let an initiative die and move onto bigger and better things.   Bouncing back may just mean moving on.

 

Warren Bennis, a great organizational consultant and author once said “The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure – something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom–as something they thought was almost a necessity.  It’s as if at that moment the iron entered their soul; that moment created the resilience that leaders need.

I hope that iron can enter all our souls so that we can be more resilient in our lives and leadership capacities and ultimately achieve all the goals we have set for ourselves and our organizations.

I’d love to hear your thoughts, experience, or comments below.