Building What Matters – The 5 Pillars of Influential Leadership

5-Pillars-of-Influential-Leadership-Barry-SmithWith over thirty years in the construction industry, I have had the opportunity to participate in multiple “leadership” training presentations and programs.  The one thing that bothers me to this day is that although the material was very good, there remains a problem that most of the attendees were not equipped to use the resources they were provided.

In the competitive market that exists today, I think most business owners and managers would agree that their people are both their biggest asset and at the same time, their biggest liability.  That being said, why is it that more money is invested in equipment, operations and facilities than in developing their people?

Being a student of leadership development for over thirty years, I have concluded that there is a progression that our great leaders have gone through.  This progression will maximize potential and result in a leader that will develop those beneath him to strengthen the overall structure of the organization.

I call this “The 5 Pillars of Influential Leadership.”  I will briefly describe each of the pillars below and suggest that although there is overlap in the progression, the maximum return on each pillar is connected to success in the previous pillars.

PILLAR 1 – AWARENESS

It is difficult to learn and retain information without first being aware of where we are.  This includes knowing where we currently are, knowing where we have been and more importantly, where we want to go.

When we change the way we look at things; the things we look at change.” – Dr. Wayne Dyer

We are all striving to improve both our skill level and the situation we are currently in.  If you don’t know where you are, how do you know where to go?  Think of it as a road map.  You might know the destination but without a starting point you are unable to chart the course.  Only once you accept where you are, good and bad, can you determine the course needed for the desired outcome.

True awareness will allow you to accept what you currently lack and focus on the skills you currently possess.  To develop as a leader you must be able to honestly identify both of these in order to become who you were designed to be.

PILLAR 2 – ENVIRONMENT

Once you have gained a strong awareness of where you are and where you want to be, it becomes crucial to understand how the environment in which you are in will affect your steps forward.  The basic question becomes, “Is the environment that you are in conducive to growth?”

You basically have two choices.  Change yourself within your current environment in the hope that you can become an agent of change or find a new environment.  This decision will be based on a multitude of variables and will be different for every individual.  What will remain constant throughout is that the only control you really have is to change yourself.

“Whether you are a success or failure in life has little to do with circumstances; it has much to do with your choices.” – Nido Qubein

Honestly, I believe this is the most difficult pillar to conquer.  There are so many moving parts and variables beyond our control that it makes it difficult to make changes alone.  Regardless of your tenacity and perseverance, inevitably your environment will directly impact your overall success.

PILLAR 3 – GROWTH

Once you have an idea of your goals and how your environment will affect the outcome, you are ready to maximize your personal and professional growth.  Embracing the previous two pillars allows us to better take on the challenges ahead.

If you have ever been seriously hurt, you know that sometimes you need to get well before you get better.  We need to take care of the basics before we can tackle the more difficult tasks in growing towards our potential.  Reaching our potential is better, but if we do not have a good understanding of the required steps to get better, it becomes difficult to consistently grow.

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. —Jack Welch

If you want to grow, you have to decide the path you will take.  Again, this is an example of the progression … is the environment you are in conducive to your growth?  Growth doesn’t happen in a day, it happens daily.  What you do today will determine who you will be tomorrow.

PILLAR 4 – COMMUNICATION

Now that you have a good idea where you are and where you want to be and are taking steps to get there, it is time to start sharing your knowledge and achievements with others.  After all, teamwork makes the dream work and when we reach the point of positively influencing those around us, we are impacting the world we live in on a much larger scale.

You won’t communicate effectively unless the people you are communicating with are receptive to that communication.  Making the conversation about the other person and valuing their input is critical to a successful relationship.  Meeting them on common ground and meeting them where they are at are two successful ways to communicate.

“The single biggest problem with communication is the illusion that it has taken place.” – George Bernard Shaw

To communicate successfully, what is being said is what needs to be heard.  Perception, assumption and presumption play into most of the conversations we have.  Be clear on what you are attempting to say and make sure that is what’s being heard.  Communication skills need to be atop any growth plan for without those skills, we will be unable to influence others or the outcome.

PILLAR 5 – LEADERSHIP

Once you have achieved the skills to be a good leader, and only then, can you become an influential leader.  Influential leaders make changes and positively impact those around them.

It doesn’t matter if you are speaking of business or your personal life, leadership will prove out to be the key to your success.  Every leader has a certain amount of success with these pillars but those that understand how the progression works will ultimately become influential leaders.

A leader is one who knows the way, goes the way, and shows the way.” –  John Maxwell Tweet this!

At the end of the day, influential leaders are focused on building what matters What matters is the people they are leading.  Without a strong core of people, the structure will eventually fail.

So I ask you to consider this question, “What are you really building?”

The Vulnerable Leader

Vulnerable-Leader-Lora-CrestanLeadership is not easy. In fact, if you are doing it right, it is downright difficult.  Learning to lead is an ongoing process that evolves with you.  Many skills and talents are molded together to create the leader you are today.  Your personality and the experience you have had either as a leader or with the leaders around you will definitely contribute to who you are as a leader.  We are clearly influenced by leaders and their actions, whether directly or in the media – a great leveler when it comes to viewing leaders as they truly are.

Think about this though.  Have you progressed in your leadership development so that you know it is okay to be vulnerable?

Vulnerable is defined in the Merriam-Webster Dictionary as ‘being exposed to the possibility of being attacked or harmed, either physically or emotionally’.  As leaders, we need to accept that we are human – being vulnerable is part of that.

Being vulnerable is not:

–        A sign of weakness or indecision

–        Becoming a doormat and allowing others to walk all over you

–        Crying at the drop of a hat

–        Taking unnecessary risks that could harm you or your organization

–        Abdicating responsibility

Being vulnerable as a leader is:

–        Letting others know you need help and asking for it

–        Listening to feedback and incorporating it into your next steps or development plans

–        Understanding that not everyone will ‘like’ you and dealing with the emotions that comes with that acknowledgement

–        Being empathetic and compassionate with your team, your family, your clients and your vendors – consistently and authentically

–        Allowing yourself opportunities to reflect and review your past performance and behaviour and seeking guidance for change

In quite the opposite direction, a leader needs to be confident to show their vulnerable side- this includes self-awareness that shows the leader can be multi-faceted and certainly focused at the same time.  It may not be easy to reconcile this in your mind.  As a human being, many emotions collide and keeping them bottled up really is not a good idea.  Finding ways to express emotions like frustration, confusion, regret, happiness, joy and all the rest is an art developed by experience.  Take some time to think about the many ways in which you interact with clients and colleagues.

Do you focus on building relationships instead of making transactions?  This applies to both clients and team members.  With clients, it is clear – get to know them and build the relationship so that they trust you.  As soon as trust develops, the relationship is now a two-way street and no longer about a transaction but about making both parties better.  The same applies to relationships with your team – it is not about strictly giving direction (the transaction – they do what we say). Now you are venturing into tapping into who does what best, or who needs to stretch and grow in new directions because you have gotten to know them and understand who they are and the direction in which they would like to move.

Are you interested in listening and truly understanding as opposed to glossing over objections to close the sale?  If you truly listen, you are doing so with your whole body – and seeing as well as hearing what is being said.  If you are only trying to close the sale and get the dollars, they most certainly will not stick in the future as there has not been a true effort to build trust.  By taking time to listen, even though you may not get the sale today, you have been open and vulnerable to rejection and allow the other party to learn more about you.

As a leader, you are charged with guiding others to move forward through your example. Lora Crestan Tweet this!

This could be an individual or an entire company.  How you act will define how others act.  How you develop relationships will be reflected in how your team learns to, and then builds relationships.  Your ability and courage to show vulnerability will provide a more open environment in your organization, allowing for change, personal growth and stronger bonds to develop.

 How you act will define how others act”.

Are you a Vulnerable Leader? Describe to us how you became one.

 

Naked, Wet …and Getting an Education at “Shower University”

Shower UniversityFor more than a year now I haven’t had a commute. I don’t miss the commute, but recently I had a realization – a longing even, for something I did enjoy while commuting… listening to books. I used to read & listen, through an insane number of books and I loved it. Learning and growing is something core to my motivation. With no commute this last year, I have missed that aspect greatly.

In my own Ultimate Personal Success Plan, one of my goals is to read more, but I just have not found the time. No matter how much I finagle with my schedule, and no matter how early I got up, I just wasn’t been able to dedicate enough time. There is always something to fill the gap. That was until I created “Shower University,” oh yeah, things were changing now!

What I realized is that I have at least 30 minutes every day when I have down-time. This down-time was when I showered, got dressed, and groomed myself each day. I realized it was the perfect time to educate my mind, while my body was in autopilot. I came across the Water-Resistant iShower BT Shower Speaker and fell in LOVE WITH IT! It easily connects via Bluetooth to my phone, where I can stream all by Audible.com books. I also have a waterproof pad, similar to the Aqua Notes – Waterproof Notepad so I can jot down ideas or thoughts while I am learning.

The lesson in this is to look for efficiency in all you do and look for ways to be creative, or accomplish more in the “down times” of your day. Execution sometimes requires being creative with your time and resources. Learning and growing likewise might require creativity. So use your creativity to find time to learn and become a better leader. All great leaders are staunchly dedicated learners.

All great leaders are staunchly dedicated learners.” Tweet This!

Here are a few Audible.com offers I found. I’m a huge fan.

Special Offer – Get Your First 3 Months at Audible for $7.49/month!

Try Audible Now and Get A Free Audiobook Download with a 30 Day Trial. Choose from over 100,000 Titles.

Have you done anything to bring about more learning, growth, or greater execution in your life? Please share below.

Bloody Noses, Vices, & Leadership … Oh My!

Leadership and VicesTwo weeks ago I found myself in the hospital emergency room. I was there because I experienced a truly epic nose bleed. After trying to stop the down-pouring of blood for 2 hours, I finally conceded and went to the hospital. I was put in a room and waited, for what felt like a forever. Then it happened, my body said, “That is enough.” I had lost tons of blood, my blood pressure dropped, I finally passed out. I awoke to several doctors and nurses lifting me up to a bed while simultaneously cutting my shirt off and poking me with things.

Minutes later, as the IV fluids and oxygen kicked in, I laid there and stared up at the ceiling and thought to myself, “ Isn’t it amazing how the smallest and most insignificant things can destroy us.” You don’t think of a bloody nose as being life-threatening, although after some research it has happened – I guess the great Genghis Khan died of a nosebleed.

The Vices of Destruction

So the next day I decided to look at what were some of the small things in life that were destroying me. The first thing was my craving of diet soda. There is overwhelming research of the health effects of caffeine, and the absolutely disastrous effects of Aspartame (the sweetener in Diet Soda and many non-sugar sweeteners.) Here is an article and a video if you want to know more, but that is not what this article is about.

It has now been two weeks free of those substances and I am feeling great. But dealing with the dizziness, extreme thirst, jittery hands, and massive exhaustion for two weeks reminded me of how the small vices or problems in life, business, and leadership can bring us to the edge of destruction, or limit us in ways that we never knew. For those that follow my writings, I actually write a lot about this topic. I feel one must be vigilant and always looking for ways to improve and grow.

Click to Tweet This: “The small vices in life, business & leadership can bring us 2 the edge of destruction & limit us in ways we never knew.”

Click to Tweet This: “One must be vigilant and always looking for ways to improve and grow.”

Can you say, “I made it?”

Two days ago I presented an all day workshop on execution to a company in Ohio. I normally would not have been able to get through the day without some soda and caffeine to artificially stimulate some energy. I was on my feet the entire day; talking, interacting, motivating, problem solving …and I made it. I drank more than 8 bottles of water throughout the day, was exausted at the end of the day, but I made it.

The next day I was up at 4:20 AM EST, to catch my flight to California. This is 1:30 am California time. I was pretty tired all day because of the exhaustion of the previous day and my lack of sleep, but I made it to 9:00 PM PST without any artificial stimulation …I made it.

Often times the smallest habits and vices in life or business, can be the things that cause the greatest impact for your life or business. Often, one small course correction can lead you to new heights. I challenge you to make this week, a week of discovering those vices. Make a plan, ask others for help, and execute change in your life or organization that will create miracles of success. I hope in the end, you can say, “I made it.”

Desire Success or Mediocrity? …It All Comes Down to GROWTH!

Leadership and Organizational GrowthI have been wanting to write this post for a while. I have said it many times in passing to individuals and in my writings, but I have never dedicated an article to it. Very few things boil my blood more than seeing business owners, or employees for that matter; that refuse to pick-up a book, read a blog post, or take a class to grow and learn how to be better. Better leaders, better followers, better innovators, better problem solvers, better marketers, better at anything and everything.

A couple months ago I was elated to receive an advanced copy of Great Leaders GROW – Becoming a Leader for Life, by Ken Blanchard and Mark Miller. I received the book and I exhaled and said “Finally.” Not only was this a book by one of my favorite authors, but it hit the nail on the head. I receive a lot of books to review, but I never write about a book that does not move me. This one did it.

In the introduction it reads, “We’re convinced, after more that seventy years of combined leadership, that the path to increased influence, impact, and leadership effectiveness is paved with personal growth.” I could not have said it better myself. As individuals, and especially leaders in an organization increase their personal growth, that increase of wisdom, knowledge, influence, and effectiveness will directly impact every level of an organization. A learning environment and a culture that epitomizes personal growth, is abundant in innovation an success.

Another point I love in the book, was early on and stated, “My capacity to learn determines my capacity to lead. If I stop learning, I stop leading.” Isn’t this true? Leaders that fail to grow, become stagnant. They fail to remain on the edge, fail to remain ahead of the pack. As more research and studies in psychology, human behavior, and social behavior are performed, leadership techniques and tools continue to advance. Ken and Mark leave a great question to ask yourselves, “Will you be a leader that tries to apply yesterday’s solutions to today’s problems?”

The need to continue growing is ever present in all areas of life as is so poignantly said in the book, “Growth is what separates living things from dying things. Organizations and people that are fully alive, GROW.” I have seen what a non-growing company and individuals look like and I have also seen what a growing one looks like. It is without a doubt the epitome of mediocrity vs success.

In my twitter profile I write that I am a “seeker of wisdom.” In the winding down pages of the book, my twitter bio became a lot more meaningful. “Wisdom is accumulated over months, years, and decades. You’ve got to stay with it. The pursuit of wisdom, like …other areas of growth, is never ending. Don’t try to rush it – and never stop seeking it.”

There is so much wisdom in the world. there is very little knowledge that cannot be learned. How to become better a spouse, a better father or mother, a better leader and among just a few of the important concepts that we should always seek greater wisdom. If you are not a reader or seeker of wisdom, I would challenge you to try change, to seek after knowledge that will make you better. Read Great Leaders GROW – Becoming a Leader for Life, by Ken Blanchard and Mark Miller, and then devour everything you can. Then put that wisdom to practice.

Reflection as a Leaders Tool

Leadership ReflectionWhen I started writing The Leaders Workbook back in 2009, I had discussed leadership and leaders with thousands of people around the world. I came to realize that we often ended up talking about the same topic – how can we become better at what we do? What are the key success factors to grow and develop as leaders? What can we – each one of us – do to develop ourselves?

We often agree that if we only could spend more time thinking about our actions, our plans, the results we create, how we ended up where we happened to be, why we made such and such mistake, how to avoid it in the future…the topic list goes on, while the challenge remains. I found that leaders on all continents, in all sectors, in all industries and on all levels, struggle with the same issue. The challenge of reflecting.

We all accept that we need to stop and rewind from time to time. There are not many I have met that call themselves a leader, who do not agree that we need to focus more on retrospection and reflection. Yet, very few seem to have found the key to reflection in todays busy schedule.

Time

As soon as you agree that reflection is important for you to grow as a leader, to develop yourself and your team, your first quest becomes to find the time for reflection. There are written books on time management, from Steven Covey’s Big Rocks to Getting things Done, from Personal Efficiency Plan (PEP) to Do it Now. There are trainings, theories, and competing theories of course,  and wars fought between some of these groups. None of these tools give you more time – they can only help you structure your time better.

No matter how you use your time, I believe that you are able to find the required time to reflect in your busy schedule. Most leaders I know, travel. Some only between their home and their office, others seems to always be stuck at some airport. And travel time is easy to convert to reflection time. When you sit there, stuck in traffic, you can spend quality time with yourself. And if you, like me, spend much time on airports and planes, you have plenty of time to bring out that notepad and jot down your doodles while thinking about how you are doing.

Even if you are not traveling, there are plenty of other opportunities for reflection – if you are working out, spend that time thinking, reflecting on your goals, and your results. You can make it a routine to take five minutes in the morning (or before going to bed at night) to reflect on a topic. Or you could schedule a meeting with yourself every week – 30 mins a week will take you a long way!

Take a couple of minutes right now, and review your weekly activities. Where can you add reflection to an activity? As soon as you figure out that it is quite easy to re-design your time to accommodate for reflection, the next challenge turns up.

 Topic

After time, figuring out what to reflect about seems to be the biggest hurdle for leaders I speak with. My answer was: Any reflection is good for you., it does not really matter what you reflect upon, as long as you reflect. In my own reflection, in retrospect obviously, I found that my answer wasn’t very helpful. It was too broad, to open to actually provide a solution.

I realized that most of us had unlearned reflection and reflective behavior, even if reflection is one of two key elements in experiential learning (Kolb, 1984). We need to relearn reflection. As leaders, there are some topics that tend to be more important than others, and the challenge for many leaders is to discover these topics, and to use those as a training ground for relearning reflection. As soon as you start searching for these topics, you realize that those tend to evolve around one main area – leadership.

Questions like «How valid is our goal?», «What is different now, compared to when we started? How does this impact our journey towards the goal?», «Where are we going if we continue down this path?», «What alternative paths are there?», «How can I change my behavior (so I am better suitable to reach our goal)?». The questions themselves may be different, and the answers you seek may not always be what you like to find. That is part of the purpose of reflection – you are to look deeply within to see if you are doing the right thing. For you, for your team, and for the organization.

Impact

I took it upon me to relearn reflection, as well as learning leaders how to reflect. All of the trainings I design are designed with reflection in focus. We use reflection actively to both teach the topic of the training itself, and as a way to exemplify how important reflection is in our learning and development. Often in our trainings, you will go through exercises designed for individual reflection, group reflections and plenum reflections, each iteration adding to your learning. And often without you realizing that what you are doing, is in fact, reflection.

The same is true when you start looking into reflection as a leadership tool. The more you reflect, the more you realize that it comes naturally, and that without it, you are not able to do your job. You will discover that we all reflect, most of the time. By relearning how to use your reflecting skills as a tool in your leaders toolbox, you can increase your ability to see possible challenges early, and seek alternative solutions before you are forced into a corner. You become pro-active.

To create that impact, I invite you to take a couple of minutes to identify three possible topics where you would benefit from reflecting more. If you like, you can share those topics below in the comments.

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