Steve Nicholls – Steve Nicholls Career Coaching

I met Steve earlier this year on Twitter. We hit it off and began sharing tweets. When my International Leadership Blogathon came around he wrote a fantastic post but we both decided to publish it after the blogathon. It is a great post worth reading for those looking to make a career transition. Click to read his post. I consider him one of my many friends across the sea and hope to visit him when I finally make it over there.
Steve Nicholls
Name:
 Steve Nicholls
 Company/ Blog Name:
 Steve Nicholls Career Coaching
Website: 
Click Here
 Home:
Cornwall & London (UK) 

BIO:

My aim is to help you to achieve your life goals, your career development goals, and your career change goals; through pragmatic, friendly, and professional career coaching, career advice, & career guidance.

Nothing gives me greater satisfaction than helping talented people to achieve their career and life goals (in a career change or in their current career – or re-launching a career after redundancy).

In addition to my Career Coach and Career Advice & Guidance roles; I am Head of Marketing & Communications for the Association for Coaching, and member of the Institute of Career Guidance, where I am also a Registered Advanced Practitioner.

I was born and bred in the beautiful county of Cornwall, UK, but have spent a large part of my life in London. Since the introduction of Skype  and other Internet technologies, I now coach people from all over the world, which is a phenomenal privilege.

Randomness from Steve:

  • Mission/purpose: – To help people to be happy and successful in their career
  • Passion: – See above!
  • Claim to Fame: – School 100 Metre & 200 Metre Champion
  • Favorite Quote:  “You don’t have to see the whole staircase to take the first step” – Martin Luther King
  • Biggest Fear: Deep Water
  • Biggest Pet Peeve: Lack of Politeness
  • Weirdest Habit: Saying “Good morning Mr Magpie” if I see a lone Magpie! (An old superstition!)
  • Favorite Cartoon Character: American Dad
  • Anything else? I love mountain biking, and am learning classical guitar.

Links to Connect With Steve:

 

I can’t give you a surefire formula for success, but I can give you a formula for failure: try to please everybody all the time.”

–Herbert Bayard Swope

https://toddnielsen.com/quotes/2928/

Are You Sucking Every Last Drop of Their Blood? | Leadership

Leaders Sucking BloodLast week I wrote about my trip to the hospital, but there was a part I left out that ultimately resulted in me passing out, and getting lots of ‘fun’ stuff stuck into me. To recap briefly I went into the emergency room because I had an epic bloody nose that would not stop bleeding. After spending hours at home trying to stop it, I realized it was time to seek help. When I went into the emergency room, they escorted me to a little room within the ER. They put a clamp on my nose and said that I needed to wait a while until it slowed down.

The clip that they put on my nose was not doing much; it just made the blood go down my throat instead of out my nose, (not fun going either direction)…  After quite a while, at least an hour, a nurse came in with a needle and 4 empty vials. One of my eyebrows raised, I looked at my wife, and then at the nurse and said, “You’re joking right?”

By this time I had been bleeding for about 3.5 hours, and this was a not a slow little drip, this was a Texas rainstorm coming out my nose. So I was seriously worried about them taking even more blood, but they are the experts, so I conceded. They led, I followed. As she got to the last vial, the blood was barely dripping into it. I assume due to my blood pressure being so low, since I had lost so much already. About 10 minutes after they finished, I told my wife, “I’m dizzy, I think I’m going to pass out.” Moments later, I was out, she screamed and lots of alarms starting going off.

As I was lying there later, I thought about how stupid this was that I was in a bed for a dumb nose bleed. I thought about them extracting more blood when it was obvious, to me at least, that it was not going to lead to good a good outcome. Four days later, I had another epic nose bleed, but this time we went to an ENT. They cauterized the blood vessels in my nose and I was out of there in under 30 minutes.

As I consider this experience, my mind travels to employers I have worked for in the past, that similarly, sucked out every last ounce of my “blood,” i.e. my motivation, my energy, my desire. I once worked for an employer in which about 1/3rd of the staff had filed for divorce during their tenure, and it was rumored there was one suicide in the early days of the company. There was lying and manipulation galore from the CEO. Not a great atmosphere!

I specialize in creating a culture of execution, but creating that culture has nothing to do with being a hard-nosed task master that sucks the life out of your employees.

Employees are people, and they will work a lot harder for you if they respect you and have an inspiring purpose and an inspiring leader. Click to Tweet This.

So today, no lists, no wild headlines, no step-by-step plan to follow, just a challenge …don’t be a blood sucker.

I’d love to know your thoughts, please continue the conversation below.

The One About Making a Difference

I should have done this months ago, but it has been a busy summer. A few months ago I was invited to write in a Personal Banding Blogathon by a good friend, Peter Sterlacci. I spent a lot of time on the article and wanted to make sure that those who follow me got wind of it. The reason is because it was one of the most heartfelt posts I have written. The article has received over 1,200 Tweets, and 513 Linked shares as of this writing. It has generated a lot of chatter on various social channels. I truly believe that as we grow and become more influential, that we can create miracles in the world that help others and make a difference. The article is entitled: Screw “Dents” … I’m aiming for an Immense Gaping Hole!  Take a minute to read it and add a comment if it moves you.

Bloody Noses, Vices, & Leadership … Oh My!

Leadership and VicesTwo weeks ago I found myself in the hospital emergency room. I was there because I experienced a truly epic nose bleed. After trying to stop the down-pouring of blood for 2 hours, I finally conceded and went to the hospital. I was put in a room and waited, for what felt like a forever. Then it happened, my body said, “That is enough.” I had lost tons of blood, my blood pressure dropped, I finally passed out. I awoke to several doctors and nurses lifting me up to a bed while simultaneously cutting my shirt off and poking me with things.

Minutes later, as the IV fluids and oxygen kicked in, I laid there and stared up at the ceiling and thought to myself, “ Isn’t it amazing how the smallest and most insignificant things can destroy us.” You don’t think of a bloody nose as being life-threatening, although after some research it has happened – I guess the great Genghis Khan died of a nosebleed.

The Vices of Destruction

So the next day I decided to look at what were some of the small things in life that were destroying me. The first thing was my craving of diet soda. There is overwhelming research of the health effects of caffeine, and the absolutely disastrous effects of Aspartame (the sweetener in Diet Soda and many non-sugar sweeteners.) Here is an article and a video if you want to know more, but that is not what this article is about.

It has now been two weeks free of those substances and I am feeling great. But dealing with the dizziness, extreme thirst, jittery hands, and massive exhaustion for two weeks reminded me of how the small vices or problems in life, business, and leadership can bring us to the edge of destruction, or limit us in ways that we never knew. For those that follow my writings, I actually write a lot about this topic. I feel one must be vigilant and always looking for ways to improve and grow.

Click to Tweet This: “The small vices in life, business & leadership can bring us 2 the edge of destruction & limit us in ways we never knew.”

Click to Tweet This: “One must be vigilant and always looking for ways to improve and grow.”

Can you say, “I made it?”

Two days ago I presented an all day workshop on execution to a company in Ohio. I normally would not have been able to get through the day without some soda and caffeine to artificially stimulate some energy. I was on my feet the entire day; talking, interacting, motivating, problem solving …and I made it. I drank more than 8 bottles of water throughout the day, was exausted at the end of the day, but I made it.

The next day I was up at 4:20 AM EST, to catch my flight to California. This is 1:30 am California time. I was pretty tired all day because of the exhaustion of the previous day and my lack of sleep, but I made it to 9:00 PM PST without any artificial stimulation …I made it.

Often times the smallest habits and vices in life or business, can be the things that cause the greatest impact for your life or business. Often, one small course correction can lead you to new heights. I challenge you to make this week, a week of discovering those vices. Make a plan, ask others for help, and execute change in your life or organization that will create miracles of success. I hope in the end, you can say, “I made it.”

What’s The Leadership Parachute That Helps You Escape Disaster?

What's Your Leadership Parachute?I recently had an interesting dream. In the dream I was on top of a very large hill overlooking a lake. A man was chasing me and we were struggling over a small parachute, the kind used in kite-surfing, sometimes called parachute-surfing. I managed to gain control of the parachute and deploy it, just in time to get away from him. Being that it was a small parachute, it would take me up in the air and then drop me back down in short bursts. I was often being dragged on the ground until I cold get back on my feet.

My pursuer was hot on my trail. As I came down the hill toward the lake, I was not sure what to do; but the wind picked-up and took me high up into the sky and across a section of the lake towards an opposing shoreline. As I was up in the air, I had my eyes clinched tight, scared because of the situation I was in. I opened one eye and saw myself very high in the air and descending rapidly downward, fear filled my heart and …I awoke.

From a leadership perspective, I was left wondering about parachutes. Parachutes are often used in the financial planning world as an analogy to financially protect oneself or ones family from disasters that could hurt them.

As leaders and individuals we all have a lot of strings to manage and keep taught. We have many relationships to carefully watch over.  There are competitors and sometimes colleagues, chasing after us. There is a huge demand for our time, and forces that often blow us in many directions, yet leave us feeling alone. So I have to wonder, what is your leadership parachute that can help you escape disaster?

Perhaps it is a coach that can help you gain perspective on problems in the business. Perhaps it is a “second in command” or other key employee that has your back and will help you climb out of the holes that you get stuck into. Perhaps your parachute is an activity that grounds you, such as a sport, or a learning resource. Perhaps it is a friend or family member.

Parachutes can come in all shapes and sizes. It is important that you know what your parachute is so that you can grab it when the world seems after you.

What is your parachute? When has your parachute gotten you out of a sticky situation in business or life? Please share your thoughts below to help inspire others.

5 Steps to Become a Pioneer That Makes Great Things Happen!

pioneerWhen we think about pioneers one can think about a lot of different people throughout history. More notably are the actual pioneers who crossed the plains and mountains of the western United States in the 1800’s in search of freedom and opportunity in the West. Their stories of perseverance are inspirational and help us to put our own struggles into perspective.

As I think about a “pioneer,” I also think about others throughout history that have forged paths that greatly helped themselves and greatly affected others. This has been on my mind since I wrote a post for Peter Stelacci‘s Personal Branding Blogathon entitled, “Screw “Dents”… I’m Aiming for an Immense Gaping Hole!

In 1775 the founding fathers of the United States met for what was called, the Virginia Convention. In that convention tempers flared, fears were manifest, and the inspiring speech of Patrick Henry in which he declared, “give me liberty or give me death,” inspired a young country to change course and fight for freedom and separation from Tyranny. During the next 100 years the U.S. would experience wars and conflict that would tear families apart, stain fields red with blood, and would rattle the foundations and heart strings upon which the great nation as we know it would eventually emerge. Those early founders pioneered a cause that cost many of them their own lives, but their actions formed the basis to what is known as the greatest country of freedom and opportunity.

Another person, a boy, who at the age of 15 came home from school one day to find that his mother had committed suicide, through the years he battled with demons that would tear him apart. But he knew, despite his heartache, that there had to be a way out. He ultimately became one of the pioneers to uncover the mysteries of a disease that affects 120 million people worldwide and causes over 850,000 deaths a year.  That disease is known as depression. This man Richard O-Conner and others, has helped to pioneer cures and preventions that have saved and improved millions of lives.

In recent years, a couple I know had a baby that carried a disease that honestly just defies reason …for me at least. Unable to properly hold and cuddle their child for fear that his skin would tear off and he would die. Struggling financially, emotionally, mentally, to keep their family cared for they fought on; they sacrificed much and saw other children die going through the same treatment. They pioneered their way through struggles that I can only imagine tore to their very core. But they kept faith that they could save their son and were instrumental in helping to pioneering what appears to be a cure or at least the beginnings of a cure for this horrible disease. And they can now hold their child.

All of these individuals are pioneers, just like each and every one of us can be a pioneer. We each have struggles and aspirations that can cause us great pain and heartache. I believe that, the moment where we decide to take that first step, and begin the journey to cross that great plain of uncertainty before us; is the moment we all become pioneers.

“The moment we decide to begin the journey to cross a great plain of uncertainty is the moment we all become pioneers” Click to Tweet This!

As I thought about these pioneers that I mentioned, I wondered to myself, what defines one as a pioneer? I wondered if there was a model or process that could be extracted from the lives of these pioneers, to help us in our own struggles, but also to help us as leaders to create greater dents in this world.  I ended up discovering 5 traits that I believe are essential for our own pioneering success, and as I thought about great leaders, I found these traits also matched closely to how they operated.

  1. A Robust Vision In The Outcome – I think you have to believe so strongly that the outcome will be worth more than any sacrifice it takes to get there. Without that dream of a better outcome, I think it is difficult, if not impossible, to begin the journey, and endure the difficulties of the journey.
  2. The Inability To Turn Back From Where You Began -Early pioneers often left with the knowledge that they couldn’t turn back. In our own lives, it might be a moral, ethical, physical, or spiritual reason as to why we cannot turn back, but a pioneer begins their journey to a better future and metaphorically doesn’t look back. So must be our mindset, as we begin our own journeys.
  3. Knowledge That You Might Not Make It To The End, But You Are Willing To Do It Anyway. – In our own journeys, there will likely not be a physical concern of death, but when I think about the tough times where I embarked on something; perhaps it was overcoming a weakness, overcoming a difficult relationship, moving onto a new job, work struggles, going through the adoption process, beginning a new business venture, I can remember thinking to myself, “I don’t know if I can do this.” And there were a few tough times that I can recall thinking and praying, “I don’t know if I can survive this.” It wasn’t doubt in my ability, I actually felt that perhaps my heart would fail and my perseverance would die and I would end up in some vegetative state. I have later learned that it was times like that, when I was uncertain of the outcome, that great rewards were in store for me.
  4. Knowledge That Your Sacrifice Will Make The Life Of Someone Else Better – As I think about some of the pioneers I have mentioned throughout history, I think they all had this knowledge that their sacrifice would be beneficial to others. Our sacrifices and journeys may never be as physically daunting, but the emotional and mental challenges can be similarly daunting for us. Remembering that the sacrifices we make will make the lives others better, can give us hope and endurance to continue on.
  5. Faith That You Actually Can Succeed – The last but most important aspect is faith. Faith that you can succeed, faith that you have the abilities, faith that your vision will endure. If you have a negative attitude of your outcome, than the journey will we all the more difficult.

 

I think these 5 ideas can help us as we embark to become pioneers and do great things. What pioneer has inspired you throughout history; and what lessons have you learned from them? Please leave a comment below and join the conversation below.

How to Definitely NOT Thank Your Customers for Feedback

Broken Windows

There is a restaurant I really like. I often go there early in the morning to write, check emails and get some work done. It has great family values and the executives of this restaurant chain are some of the best in the restaurant industry. But even the best organizations have their flaws.

One day I was at this restaurant around lunch time. On my receipt, was a request for a survey and in return I would receive a free menu item. I thought that was a simple enough task so I whipped out my laptop, logged in and did the survey. I gave them high marks of course, but at the end they asked if I had any feedback.

My feedback to them was, “I would like to see the nutritional information on your website for the protein style sandwiches (those with lettuce wrap instead of bread or buns). It would be helpful for those of us watching [and counting] our calories.”

I did not expect a reply. I figured that was the end of it. But the next day, I received the worst possible response to feedback that I have ever received.  In the message they thanked me for the feedback and then …there was this: “Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, we may miss out on some great ideas from our customers.”

I had to read it about 4 times to make sure I was not missing something. For an organization that prides itself on customer service, that was a crazy miscalculation of words by someone. First it was not really unsolicited because they asked me for feedback. Second my request was not a creative idea, I just wanted nutritional information. I wasn’t designing a new sandwich.

At any rate, that was the end of it. But the lesson learned, is when you get feedback, thank those and move on, you don’t have to explain, the “I don’t care about your ideas” policy. This is one of those “Broken Windows,” that could hurt an organization. You know, some guy with a big following might write an article about it or something… 🙂

I will still continue to go there, but I think I will hold the feedback next time. How do you deal with feedback from customers? Please share below.

This Emotional Attachment Will Destroy Your Business!

Leadership Emotional AttachmentThat’s right, DESTROY! It can kill moral, stifle innovation, increase gossip, diminish customer service, and reduce profits. An emotional attachment is a desire for something or someone, and the inability to release or do without that thing or person. We tend to think about this when it comes to relationships, but have you ever thought about whether you are emotionally attached to say ….a line item on your P&L?

Perhaps it’s a daily lunch paid by the company. Perhaps it’s a hefty bill to an industry association that you can’t leave because you’ll miss your buddies. Perhaps it’s a supplier that has given you cool swag. Perhaps it’s a vendor that is a Facebook “friend” and you don’t want to offend them.

I’ve been blown away at this as I’ve consulted with companies. They don’t mind if the company closes and people lose their jobs, or if they destroy any chance of having any money for their retirement. They are so emotionally attached to certain line items on the P&L that they don’t witness the destruction that is occurring around them.

So what is to be done about this? If one is willing to accept that their organization can use its money more wisely, and they are willing emotionally detach and swallow a little pride, huge things can happen. Here are a couple guidelines:

1) Look at every line item on a budget with scrutiny.
2) Categorize your line items into the following categories:

  • Eliminate
  • Optimize-in most cases this will mean to reduce, but sometimes you may want to increase a certain area because you realize it has a great return
  • Keep.

3) Take Action on Step 2 by eliminating and optimizing the items you identified.
4) Consider outside help. When you are emotionally attached to something, it looks like a need, even though it is a want.
5) Be Creative. Don’t ever accept that you are stuck. Look for alternatives, ask certain vendors and suppliers if there are discounts, look for alternate ways of doing things that could save money and improve a key aspect of your business at the same time.

Being wasteful can cause big problems, being emotionally attached to waste, can kill a company (Tweet This). It is important to be able to step back from your business, take a reading on what is happening and make changes for a better future.

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So, now that you’ve read this article, how are you going to use this information to eliminate dangerous emotional attachments?

Take a moment and share your ideas in the comments section below and please share this with your social media friends, and subscribe to receive A Slice of Leadership notices, as well as occasional leadership advice, articles, tips and freebies.
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So you want a new career, but not sure what? Advice from a Career Coach.

Thinking of a Career Change?We hear a lot these days about the death of the CV, but how does this then apply to a “career,” as we now know it? Depending on what stats you believe, we will all have a few career changes in our lives.  This article explores looking at and being prepared for your next career. Competition for jobs has never been fiercer, so it is important to ensure you have decided on what you really want to do next in your ideal career before jumping from the frying pan to the fire. This requires taking a step back from just browsing the vacancies, to ensuring that you’re pursuing the best career path for yourself.

The Career Exploring Phase:

Before beginning this journey, it is important to take a deep breath, and take the time to get a complete picture of yourself; likes, dislikes, strengths, values, goals… It can take time, because the natural urge is to job hunt, but it’s vital to take a look at all of ‘you’ before looking at specific jobs. How do you do this? I suggest you get started by writing a short biography; to look at your highs and lows over the past, so that you can have as full a picture as possible of “you”.

  • What have you achieved in your career that you’re proud of?
  • What did you really enjoy?
  • What problems or challenges have you encountered over the years, and how did you overcome these?

Following these suggestions will give you as full a picture as possible of “you”. Some tips during this process would be:

  • Be positive – if it’s difficult, write down ten things that you like about yourself. This is often a challenge, but will help your mindset
  • When writing your biography, look for clues to your values, and write them down.
  • Think about whether you’re naturally a risk taker career-wise. If so what happened when you took risks? What happened when you didn’t?
  • In tandem with the above, start to generate career traits/ideas/factors that appeal to you. Keep them as a list, collage, whatever works for you. Keep updating this list with new ideas as you go about your day. Be in a constant mode of enquiry.

The last point above is vital, and worthy of repeating. The natural urge is to just job hunt, and focus on career ideas. I suggest that you generate factors about jobs you might like. Factors, not necessarily the job itself; this can help you see a job advertised that you’d never consider, but an aspect of that role appeals to you – note it down. Don’t “edit” your ideas at this stage.

The exploration of oneself can also be a fun stage where I see “light bulbs” going on, as realizations about past errors in career strategy are realised, and a plan to move forward is gradually laid down. This is a thorough process, and I urge you to take the time to explore all of your values, strengths, likes, and desires before rushing into job search.

The Career Dream Phase:

After the exploration stage, you enter what I call the “dream” phase. This is an exciting stage where you get to think outside of the box, be expansive, really go for it! What careers have you ever dreamt of doing? What jobs did you dream about when you were 5 years old? 10 years old? 15 years old? – No, don’t “edit” yourself”. Write them all down.

This process could happen over a few weeks, so you will hopefully have accumulated lots of ideas. By using the exercises you’ve done previously, and your own intuition, try to get to three possibilities. All three possibilities should meet your values, skills and abilities, and be something you feel truly passionate about. They should also stack up against all of the aspects of Life and Work, which you will have been recording throughout the process.

The Career Decision Phase:

After you have those three ideas, it is time to bring them down to one. You may need the assistance of a career coach to help get to that one idea! It’s this idea which you will take forward to formulate a plan of action. How do you get from three options to one? I suggest you ask yourself some searching questions:

  • Referring back to the previous exercises, really drill deep down into each choice. Which makes you feel really enthusiastic?
  • Ask yourself the potential pro’s and con’s for each choice
  • Paint a “Word Picture” for each choice; see yourself doing the role in the future – write it down. How does it feel? What are you doing? Why do you love it so much? Could it be better?
  • What results would you like to create for each possibility?
  • Your final choice should be the one that’s most “alive” for you

 The Career Planning Phase:

Finally, I suggest that you create a practical, detailed, time bound action plan, which is a list of actions required to move you toward your career goal. Decide who you need to contact (or other action required), by when, and for what reason. This detailed list of action points is vital to carry the whole process forward.

Everything I’ve described above in terms of processes can take up to 12 coaching sessions, so take your time, don’t expect miracles. This is a “Self Leadership”, pragmatic process at the end of the day, which is well worth your investment in time.

For what it’s worth, I don’t think the CV is dead, not yet. Cloud-based and other options still have a way to go… and as far as being always on the lookout for the next big thing, career-wise? Well, we’re in that world where we’re always marketing ourselves to each other; through social media, or through other interactions. So Brand You I feel is just a catch phrase for something that’s always been there – the need to be “social”, to be in a “constant mode of enquiry” as I call it. In a world where there’s no more “career for life” we do need to have our ear to the ground, even if it’s passively, while getting on with the day-to-day of our current role.

Whatever path or strategy you take with regard to career change planning, I hope that you will take that ‘step back’ I referred to earlier, to ensure that your needs and values are being fully served by your new career choice. That way, you might at least choose a career area you’re more truly suited to. Good Luck!

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