I’ve had the privilege of working with people from all over the world. The United States, Canada, Mexico, Argentina, Chile, India, Singapore, Philippines, China, Japan, Saudi Arabia, England, Kenya, Nigeria, Australia, New Zealand, and the list goes on and on. I don’t mention this to brag, instead I desire to state an observation about people in the world, people in your country, people in your city, and even people your office or home – THEY….ARE…..ALL…..DIFFERENT. If this is so obvious, why is it that leaders keep trying to peg people into their “Hole?”
The world is full of introverts, extroverts, and centroverts, bubbly people and serious people, thoughtful people and outgoing people. Actually that previous sentence is all wrong, sorry for leading you astray; the truth is that the world is full of… people. There is no type of person or personality that is necessarily better than another. People all have qualities that make them valuable and worthwhile, you are the same. I’m sure that most people the world over would agree more or less with that statement. Yet if that that is so true, why is it I keep seeing leaders try to form a culture that is modeled after their own personality?
The Mini-Me Culture
I have seen this play out dozens of times. The outgoing extrovert CEO trying to convert everyone into mini-mes. If the world were
full of pixie-dust unicorns, and Austin Powers, we might be able to do just that, fortunately we live in a much more realistic and diverse culture.
Instead the world is full of people – all different types, different flavors, different personalities, different communication methods, different cultures, different customs and a thousand other differences. A real leader will have the intuition to recognize the value that people bring and not judge them because they are different then themselves.
In working with people from all over the world, whether from a different culture, or the same; I have found the following practices to be beneficial in communicating and relating to those you work with:
- Mimic – Attempt to mimic their communication styles when possible while still integrating your own in the mix. For examples in Canada and England the word “Process” is pronounced proh-ses and in the United States we say pros-es. The difference is “O” vs “AAH” in the pronunciation.
- Observe – Take time to observe how the other person communicates. Examine their written and verbal communications. Check out social media to see how they communicate on those channels, as the way they communicate there, often is how they feel most comfortable communicating.
- Research – No need to do a big report, but take a few minutes and Google the communication styles of the country, culture, or type of person you are working with to be able to understand certain idiosyncrasies. There are many differences even within a country and taking the time to understand might mean the difference between being understood or being offended.
- Patient – Some cultures, even some sub-cultures in the United States and other countries, move a bit slower than many executives would like. A good working relationship will require mutual trust and respect.
- Recognize – To have a successful working relationship, whether it is a small project or a long one, it’s important for both parties to recognize the value that the other(s) brings to the project. Recognizing the value will help one to overlook the communication differences that might be bothering to one of the parties.
Accept Differences, Value Others
As we roll into the 3rd Annual International Leadership Blogathon and more importantly, as we roll on with our working lives, I hope you can find and see that everyone has value, and that everyone should not be forced into an ideological “hole” that a leader believes is their culture of nirvana with multitude of mini-mes doing their bidding. Everyone has value, you have value and as leaders is it our job to discover other’s values.
I’d love to hear your comments below and please stay-tuned to a lot of great articles in this year’s 3rd Annual Leadership Blogathon, starting today!
Well it is that awesome and wonderful time again. Time for the International Leadership Blogathon. Actually it is past time, but who is keeping track. Once again we are going to have another thrill ride through the world of leadership in the 3rd Annual International Leadership Blogathon. Last year I held the event and it was even more amazing than the first one, so much so that it crashed my website from all the traffic. This year I am better prepared.
