We live in a society that values being right above everything else. Starting at a young age, we teach our youth that it is better to have the right answer than it is to question, experiment and take risks. This has created an environment where people are scared to be wrong and terrified to fail! Is this why so many leaders are scared to death of being wrong? Business owners and leaders are called upon to make a monstrous number of decisions every day. Throughout my time consulting with businesses, I’ve witnessed leader after leader buckle under the immense pressure of always trying to make the right decision but, is it as important as we think to be right?
Steve Jobs was one of the most respected leaders in business of all time. It was said of Jobs that his strength was not that he was always right but that he was always sure. Leaders can learn a lesson here from Jobs. Sometimes it is more important to be sure then to be right! You are not going to have all of the answers and none of us have a crystal ball. As a leader, you have to collect the information you have available to you (know that it will rarely be as much as you’d like) and make the best decision you can based on what you see in front of you. The key is, be sure in your decision! No one wants to follow a leader who questions their own decisions or worse, can’t make one! If you repeatedly spin your tires when it comes to making a decision and can’t commit out of fear of getting it wrong, you better believe your staff will look for someone else with confidence and posture to lead.
Please understand that I am not telling anyone to be reckless with their decision making power. You still need to do your due diligence. Blindly ignoring your ignorance and moving forward with uneducated decisions is irresponsible and will surely lead to failure. What I do want leaders to realize is that you don’t have to be right all of the time. Actually, I guarantee that you won’t be right all of the time. Seth Godin (author and speaker) said during an interview, “If I fail more times than you, I win!” Seth Godin understands that it is okay to fail. As long as you learn from your mistakes and improve, your business will be better for it. So remember if you are a leader at work, home or in your community, you better get comfortable making decisions and once you have the information needed make a confident decision, be sure and don’t be afraid of getting it wrong.
What can leaders do to make sure they stay sure?
1. Have a crystal clear vision of what you are looking to achieve. Often leaders are unsure in their decisions because they have no clue where they are going.
2. Collect all of the information you need. The difficulty here is that you will rarely be able to have as much information as you would like and everyone around you will have their own opinion on what you should do. Remember, you won’t be able to make everyone happy. The best advice I was given on this topic was that the advisors you use don’t necessarily have to be the most brilliant business minds but they should understand you and your organization’s philosophies and principles better than anyone.
3. Make the decision! Always show posture and confidence when making your decision. Your team needs to feel that you are sure and that there is a reason to follow you. Once the decision has been made the hard part is over.
4. Move forward with humbleness and humility. Those who are reading this I am sure are very intelligent people so don’t take this the wrong way. You will be wrong someday! There is nothing worse than a leader who cannot be humble and practice humility after making a decision that was clearly wrong. When the day comes that you are wrong, admit it, recognize the faults and move forward in the best direction possible.
Good luck to the leaders out there and your future decisions. Remember be humble, confident and most of all be sure! Please share your thoughts in the comments section.
